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Position Description

Job Title: General Manager (Full-Time Position)
Job Code: Cafe
Salary Range: $50,000-$60,000 (depending on experience)
Date Last Updated: 12/2024

 

Job summary: 

A Place at the Table (APATT) is a non-profit pay what you can cafe that is located in downtown Raleigh. Our mission is to provide community and good food for all regardless of means. We have a welcoming and inviting space that provides an opportunity for all people to experience conversation and community while enjoying an excellent, fresh, and healthy meal.

The Café Manager will represent the values of A Place at the Table and be dedicated to the goal of bringing the community together with good food. Café Manager is responsible for overall customer satisfaction, responding creatively and efficiently to customer needs.

 

Principal duties and responsibilities:

• Create and supervise work schedules to ensure Café is appropriately staffed with paid staff.
• Ensure compliance with sanitation and safety regulations.
• Weekly check-ins with hourly employees ensuring goals are being met. Yearly Performance
  Reviews.
• Delegate tasks to hourly employees. Ensuring proper and efficient
  functioning of the Café.
• Works with the Community Manager to ensure volunteers are staffed.
• Train employees and volunteers on proper customer service practices.
• Implement new policies and protocols that will maintain future café operations.
• Hold staff accountable for their assigned responsibilities and create plans for improvement where
  necessary.
• Work with the Director of Operations and reports on monthly and annual revenue and expenses in the café.
• Responsible for overall operational costs in the café.
• Work directly with the Director of Operations, Community Manager, and Head Chef to hire and manage staff to accomplish A Place at the Table’s mission
• Oversee all operations in café (bank deposits, catering, reservations, etc.)
• Manage and execute groups and reservations in café.
• Help ensure a welcoming, loving environment to everyone that walks in. Ensuring dignity and respect as well as safety and wellbeing – working with Community Manager and Security.

Qualifications: 

• High School Diploma or GED
• Bachelor’s degree in Hospitality or Social Science preferred
• 3+ Years Managing Food Service establishments
• Servsafe certified or ability to achieve certification within 6 months
• Proficient in Excel, internet and email applications
• Experience working or volunteering with nonprofits
• Physical Requirements: Able to lift and carry 40 lbs up and down stairs frequently.

Competencies:

• Able to teach and motivate others
• Able to prioritize, make decisions quickly that are sound and exercise good judgment
• Adaptable, creative, takes initiative and exhibits good leadership
• Excellent time management skills and communication skills
• Able to meet deadlines
• Reliable, trustworthy, and open to learning new ways of doing things
• Committed to the mission of Table Cafe.
• Ability to drive on company business

We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state, and local laws. 

Pay Negotiation Policy

We Strive to pay our employees generously and equitably. We also have no negotiation policy to ensure we are paying staff equitably across roles.

How To Apply

This is a full time position with competitive pay. Successful candidates must meet requirements of the background check process and substance screening policy. Submit resume, cover letter, salary history and expectations for consideration to [email protected]. Please include the Position Title in the subject line of the email. Only qualified candidates with acceptable employment eligibility verification (I-9) will be considered. A Place at the Table reserves the right to fill this position with an internal or external candidate at any time during the search. No candidate/recruiter calls, personal calls or walk-ins accepted.

This Position Description is not meant to be all-inclusive and is subject to change.

Any changes to this position description must be approved by the Personnel Committee.